NewHank BDP-432 - Manual (Page 33)

31
Troubleshooting
!
player according to the specification
s of the TV.
HDMI always has output, and CVBS only has output at 720P.
Therefore, certain user
s can’t watch BD images in CVBS,
because the output resolution in the setting menu is too high;
please set the resolution in HDMI state to lower than 720P.
TV has no image
Video output resolution is too low Please reset the resolution in “Main menu – Display – TV”,
and set according to the video output signal format of
different terminals.
Aspect ratio can’t be changed The aspect ratio of certain DV/DVD is fixed.
Please refer to the TV manual to adjust the aspect ratio.
No audio
Can’t hear desired audio effect In “Main menu – Audio – Speaker”, set the speaker properly
according to the connected device.
Can’t switch audio Due to the difference in disc production, certain discs can’t
switch audio.
Forget the password of parent lock The default password of parent lock is 0000.
Blu-ray discs can’t play PIP Please check whether the disc supports PIP. Not all Blu-ray
discs support this function.
PIP and secondary audio need disc support. In the setting
menu, select ON, and press “Screen control” while playing;
this function is set in screen control menu.
Can’t select audio channel and caption The disc doesn’t contain the language.
Certain discs can’t be changed, and only can be selected in
disc menu.
The disc doesn’t contain caption information, or caption isn’t
enabled; press the [Caption] key to enable.
When it reminds you that need to connect with HDMI or
switch the resoltion that TV support then the picture will
display normally.
When all connecting is correct, only the file in the play has
no sound , it maybe because the audio format of this file is
not support by this Blu-ray DVD player.
Please make sure that the TV has been connected to the
player through VIDEO OUT terminal or HDMI terminal.
Please make sure that the AV selection of the TV is proper.
Check whether the audio signal connection between the
player and external device is loose, and insert properly if yes
Please make sure that the audio output is set properly in
“Main menu – Audio”.
If a power amplifier is connected, please check whether the
input mode of the power amplifier is set properly.