Tde470, Service diagnosis – Scotsman TDE470 User Manual

Page 20

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Service Diagnosis

PROBLEM

POSSIBLE CAUSE

PROBABLE CORRECTION

No ice is dispensed.

No ice in bin due to:

••

No electrical power

Check/restore power

••

Overuse

Recheck ice needs vs. machine
capacity.

••

Water supply turned off

Check water filter/hand valve/float
valve

••

Bin controls dirty

Check & clean bin control (electric
eyes)

••

Water sensor dirty

Check & clean water sensor

••

Control system malfunction

Check control system

••

Auger drive motor open

Check auger drive motor

••

Centrifugal switch open

Check centrifugal switch

••

Auger does not turn

Check coupling & gear reducer

••

No refrigeration

Check refrigeration system

Ice in bin, but will not dispense:

Drive motor does not turn

••

Vend system does not work

Check/replace vend system

Check that cleaning switch has
been released.

••

Dispense motor open

Check/replace dispense motor

••

Dispense output shaft broken

Check/replace output shaft

Ice in bin, motor turns vane.

Ice jammed up

••

Users held cup against
dispense spout and jammed
unit.

Advise owner/manager to instruct
users.

••

Bin bottom slot not over spout

Check bin bottom position

••

Ice will not slide down bin wall,
bin out of round.

Check bin interior wall for rough
texture or out of round.

••

Sink height too small for
container used

Install sink extension kit

••

Wet ice in the bin from high
water level or high suction
pressure

Check water level, check suction
and discharge pressures

TDE470

February 1995

Page 20

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