Troubleshooting, Troubleshooting (1) – Teac NP-H750 User Manual

Page 57

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57

57

ENGLISH

If you experience a problem with this unit, please check
the following items before requesting service. If it still does
not operate correctly, contact the retailer where you pur-
chased the unit or TEAC customer support (See the back
cover for contact information).

General

No power.

e

Check that the power cord is completely plugged into

the power outlet.

No sound output

e Press the SOURCE button to select proper source.

e Adjust the volume.

Remote control unit does not work.

e If the batteries are exhausted, change the batteries.

e Use remote control unit within the range (5 m/16 ft.)

and point at the front panel.

e Clear obstacles between the remote control unit and

the main unit.

e If a fluorescent light is near the unit, turn the light off.

The sound is noisy.

e The unit is too close to a TV set or similar appliances.

Install the unit apart from them, or turn them off.

Audio Files

There is no sound even if the play/pause button
(
y/J) is pressed.

e Check the file format (page 8).

“Artist:[ ]”, “Title:[ ]”, and “Album:[ ]” appears on
the display.

e There is no ID3 tag information for the music file.

Edit the title, artist, and album information of the song
on a PC using editing application software for MP3,
WMA or other file formats.

Troubleshooting (1)

Some unknown characters are displayed on the dis-
play panel.

e This unit cannot display symbols and full-size or

double-byte characters (such as Japanese, Chinese,
etc.) correctly. File names for MP3, WMA or other file
formats should consist of alphanumeric characters.

iPod/iPhone/iPad

p

The following explanations refer to an iPod, but they
also apply to use with an iPhone or iPad.

Will not play.

e Remove the iPod from the USB port, wait a few

seconds, and insert it again.

e Software update may solve the problem. Visit the

Apple website and download the latest iPod software.
http://www.apple.com/downloads/

Cannot operate the iPod/iPhone/iPad.

e Make sure the HOLD switch of the iPod is not set to

HOLD.

e You cannot adjust the unit volume using an iPod/

iPhone/iPad.

USB connections with a computer

The computer does not recognize this unit.

e USB connection is only possible with computers running

the following operating systems.
Windows XP (32-bit)
Windows Vista (32/64-bit)
Windows 7 (32/64-bit)
Mac OS X 10.6 (Snow Leopard)
(Mac OS X 10.6.4 or later)
Mac OS X 10.7 (Lion)
Mac OS X 10.8 (Mountain Lion)

(As of October, 2012)

Operation with other operating systems is not
guaranteed.

e

You must install the dedicated driver on the computer.

If you connect this unit with a computer before install-
ing the driver, it will not work properly (page 20).

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