EverFocus EDSR400H User Manual

Page 104

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The DVR displays no picture?

ƒ First question you should ask yourself is the equipment wired properly. Please

see your installation manual for help.


ƒ The second question to ask yourself0, do all the wires used work properly.

ƒ The next step is to verify the recorder is getting the correct amount of power.

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There is no display coming from one of the channels on the DVR?

ƒ The first step is to verify is the problem coming from the recorder or the

camera.

ƒ Simply take a working camera and plug it into the port that seems to not be

working. If you see a picture this means the problem is coming from the camera.

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CF R/W error of I/O Error when trying to archive to a compact flash card?

ƒ This error is usually a file incomparability error with the flash card. One most

common reason would be if you were using a compact flash card made by
Lexar. If you own a lexar Compact flash card please purchase a Sandisk or

Kingston compact flash card. Also please make sure the Flash Card is greater
than 32 MB.


ƒ If you own a compabile flash card then make sure the flash card is formatted in

Fat32 file system. See your Windows Manual on How to format the flash card in
Windows.

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I cannot connect to the recorder via the internet?

1. The first thing to check is does your internet provider block any ports.

2. Are you using the IP address from the Internet Service provider?

3. If you are using a router are the ports in your router opened?

(NOTE: Please be sure that ports 80, 1111, 2222, 3333, 4444, 6666 are open.)

4. If you are using Windows XP please update the Java Virtual Machine. This can

be done by going to

http://java.sun.com

and downloading the file called

JavaVM.

‰

If you have a Dynamic IP address from your Internet Service Provider.


ƒ Dynamic IP addresses can cause conflicts when trying to connect to DVR(s) on

a high speed internet connection. With new router technology (DDNS), it
allows you to overcome this problem. DDNS lets you assign a fixed host and

domain name to a dynamic Internet IP address. It is useful when you are hosting
your own DVR, website, FTP server, or other server behind the Router. Before

using this feature, you need to sign up for DDNS service at

www.dyndns.org

or

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