Sybase ADAPTIVE 15.0.2 - Manual (Page 5)

Contents
Installation Guide v
Reenabling auditing................................................................. 75
Shutting down SySAM servers ................................................ 76
Upgrading Backup Server, Monitor Server, and XP Server ........... 76
Upgrading Job Scheduler............................................................... 78
Upgrading Job Scheduler templates ....................................... 79
Upgrading high availability ............................................................. 83
Migrating from 32-bit to 64-bit versions .......................................... 85
Recovering from a failed upgrade .................................................. 87
CHAPTER 6 Troubleshooting SySAM Issues .................................................. 89
Calling Sybase technical support for SySAM-related issues ......... 89
Where to look for SySAM-related errors ........................................ 90
Troubleshooting SySAM ................................................................ 91
SySAM grace mode ....................................................................... 96
SySAM grace period ...................................................................... 97
Enabling and changing e-mail notifications .................................... 97
CHAPTER 7 Troubleshooting............................................................................ 99
Overview ........................................................................................ 99
Error log locations ........................................................................ 100
Solutions to common installation problems .................................. 101
Cannot use X-Windows ......................................................... 101
Cannot eject the CD from the drive ....................................... 102
DISPLAY environment variable not set correctly .................. 102
Client not authorized to connect to server ............................. 102
Address already in use .......................................................... 103
Adaptive Server fails to start ................................................. 103
The Installer fails to start ....................................................... 103
Cannot start XP Server ......................................................... 103
Configuration failed ............................................................... 104
Stopping Adaptive Server after a failure................................ 104
Recovering from a failed installation ..................................... 105
Troubleshooting resource file installations ............................ 105
If Adaptive Server fails the pre-upgrade eligibility test .......... 105
Recovering from a failed upgrade ......................................... 106
Upgrading compiled objects with dbcc upgrade_object ............... 109
Finding compiled object errors before production ................. 110
Using dbcc upgrade_object ................................................... 113
Using database dumps in upgrades ...................................... 116
Determining whether a compiled object has been upgraded 117
CHAPTER 8 Removing Adaptive Server ........................................................ 119