Ecom Instruments Ex-CDMA 02 - Manual (Page 63)

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• Mark Site saves the current location as a bookmark for easy access.
• Setup gives you options for changing how information is displayed.
- Show URL displays the entire URL.
- About Openwave displays information about your Mobile Web version.
- Encryption should not be used unless you are instructed to do so by
Verizon Wireless.
- UP.Link selects a different browser server. You can use this option if you
have morethan one Mobile Web account.
- Restart restarts Mobile Web.
Checking Net alerts
Alerts received from a Web site are sent to your Net Alerts inbox.
. Press
down to open the Messages menu.
2. Select Net Alerts. This action launches the browser inbox.
3. Press
to accept browser fees.
4. Select an alert and follow the prompts.
22. GETTING HELP
Customer Support
The Verizon Wireless customer support department is accessible directly
from your phone when you dial *6. They can answer questions about your
phone, phone bill, call coverage area, and specific features available to you,
such as call forwarding or voicemail.
For questions about the phone features, refer to the materials provided with
your phone, or visit www.kyocera-wireless.com.
For additional questions, you may contact the Kyocera Wireless Corp. Custo-
mer Care Center inany of the following ways:
• Web site: www.kyocera-wireless.com
• Email: [email protected]
Before requesting support, please try to reproduce and isolate the problem.
When you contact the Customer Care Center, be ready to provide the follow-
ing information:
• The name of your service provider: Verizon Wireless.
• The actual error message or problem you are experiencing.
• The steps you took to reproduce the problem.
• The phone‘s electronic serial number (ESN). To find the ESN select Menu
‡ Phone Info.