Emerson HK250 User Manual

Page 24

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SYMPTOM

SOLUTION

No dial tone.

• Make sure the telephone line cord is connected

properly to the modular wall jack.

No power on the

• Make sure the battery pack is properly connected

handset.

inside the handset.

• The handset may need recharging; recharge handset.

Handset does not

• Make sure the charging contacts on both the base and

charge.

handset are in contact during charging.

• The charging contacts may be dirty; clean with alcohol-

moistened cloth.

• The battery may need to be replaced.

Range is limited.

• Move the base so it is centrally located in your residence

and make sure the base is not located near an
appliance.

Call received

• The handset may need recharging; recharge handset.

flutters or fades.
Cannot hear ringer.

• Make sure the telephone line cord is connected

properly to the modular wall jack.

• Make sure RINGER ON/OFF switch is set to the

ON position.

Caller ID information

• You must subscribe to Caller ID service.

does not appear.

• You must let the phone ring twice before answering.

Time does not

• If you subscribe to Caller ID service, the time and date

automatically set.

will automatically set during the first call.

24

TROUBLESHOOTING GUIDE

If there was a power failure or if the unit was unplugged, replace the handset to the
base for two to five seconds to reset the system.

HK250.O/M.QXD 9/26/02 3:49 PM Page 24

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