Storage, Troubleshooting, Warranty and service – Silvercrest SHSS 12 B2 User Manual

Page 12

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SHSS 12 B2

GB

Storage

When you are not using the appliance, place it
on the cradle d.

You can store the crevice tool u and the brush
nozzle z on the rear side of the cradle d
in the holder for the brush nozzle p and the
holder for the crevice tool a.

Store the appliance in a dust-free and dry
location.

Troubleshooting

The appliance is not working.

The battery is not charged.

Connect the appliance to the charger i.

The appliance is defective.

Contact the Customer Service department.

The appliance is running but hardly
sucking up any dirt.

The battery is not suffi ciently charged.

Connect the appliance to the charger i.

The dirt container 8 is full.

Empty the dirt container 8.

The dust fi lter 6 is blocked.

Clean the dust fi lter 6.

The appliance will not charge.

The charger i is not correctly connected to
the socket/mains plug.

Check the connections of the charger i.

The charger i is defective.

Contact the Customer Service department.

Warranty and service

You are provided a 3-year warranty on this
appliance, valid from the date of purchase.
This appliance has been manufactured with care
and inspected meticulously prior to delivery.
Please retain your receipt as proof of purchase.
In the event of a warranty claim, please contact
your Customer Service unit by telephone. This
is the only way to guarantee free return of your
goods.
The warranty only covers claims for material and
manufacturing defects, not for damage sustained
during carriage, components subject to wear and
tear or damage to fragile components such as
switches or batteries. This appliance is intended
solely for private use and not for commercial pur-
poses. The warranty shall be deemed void in the
case of misuse or improper handling, use of force
and interventions which have not been carried
out by one of our authorised Service centres. Your
statutory rights are not restricted by this warranty.
The warranty period is not prolonged by repairs
eff ected under the warranty. This also applies to
replaced and repaired components. Any damage
and defects present at the time of purchase must be
reported immediately after unpacking, but no later
than two days after the date of purchase. Repairs
eff ected after expiry of the warranty period shall
be subject to charge.

Service Great Britain

Tel.: 0871 5000 720 (£ 0.10/Min.)
E-Mail: [email protected]

IAN 100116

Hotline availability: Monday to Friday 08:00 -
20:00 (CET)

IB_100116_SHSS12B2_LB4.indb 9

19.09.14 13:49

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