Canon EOS 1D X Mark II - Manual (Page 124)

124
Responding to Error Messages
What to check on the transmitter
 On the transmitter, does the FTP server’s IP address setting
match the server’s actual address?
 Configure the IP address on the transmitter to match the actual
FTP server address (p.38).
 Are the transmitter and the access point set to use the same
encryption key for authentication?
 This error occurs if the encryption keys do not match when the
authentication method for encryption is set to [Open system].
The setting is case-sensitive, so check upper- and lower-case
characters. Make sure that the correct encryption key for
authentication is entered on the transmitter (p.32).
 On the transmitter, does the [Port number setting] for the FTP
server match the actual port number of the FTP server?
 Configure the same port number (usually 21) on the transmitter
and FTP server. Configure the port number on the transmitter to
match the actual FTP server port number (p.39).
 Are the transmitter’s FTP server settings correctly entered on
the DNS server?
 Make sure the FTP server’s [Server name] is correctly entered on
the DNS server. Make sure the [Server name] for the FTP server
is correctly entered on the transmitter (p.38).
41: Cannot connect to FTP server