Canon EOS 1D X Mark II User Manual
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Responding to Error Messages
What to check on the FTP server
Is the FTP server working correctly?
Configure the computer correctly to function as an FTP server.
If applicable, ask your network administrator for the FTP server
address and port number, then enter them on the transmitter.
Is the power of the FTP server on?
Turn on the FTP server. The server may have been turned off
because of an energy-saving mode.
On the transmitter, does the FTP server’s IP address setting
(in [Address]) match the server’s actual address?
Configure the IP address on the transmitter to match the actual
FTP server address (p.38).
Is a firewall or other security software enabled?
Some security software uses a firewall to restrict access to the FTP
server. Change the firewall settings to allow access to the FTP
server.
You may be able to access the FTP server by setting [Passive
mode] to [Enable] on the transmitter (p.111).
Are you connecting to the FTP server via a broadband router?
Some broadband routers use a firewall to restrict access to the
FTP server. Change the firewall settings to allow access to the
FTP server.
You may be able to access the FTP server by setting [Passive
mode] to [Enable] on the transmitter (p.111).