Guarantee and service, Troubleshooting – Philips AVENT SCF875/01 User Manual

Page 21

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23

ENGLISH

Guarantee and service

If you need information or if you have problems, please visit the Philips website
at www. philips. com / avent or contact the Philips Customer Care Center in your
country (refer to the enclosed worldwide guarantee leaflet for details). If there is no
Customer Care Center in your country, go to your local Philips dealer.

Troubleshooting

This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information below,
contact the Consumer Care Center in your country.

Problem

Possible cause

Solution

The appliance
does not work.

This appliance is
equipped with a
safety lock. This
appliance will not
work if the parts
are not assembled
correctly onto the
main unit.

Assemble all parts correctly. Before
steaming, the jar should be placed on
the main unit vertically with the jar lid on
the bottom; before blending, put the jar
on the main unit with the lid on the top,
and lock the jar by turning it clockwise.

The steaming light

does not turn

on.

The appliance is not
connected to the
power supply.

Put the plug in the outlet.

The jar is not placed
on the main unit
correctly.

Place the jar on the main unit correctly
with the jar lid on the bottom.

You have started a
second steaming
cycle immediately
after the previous
one has finished.

Switch off the appliance and allow it to
cool down for 10 minutes before you
start a second steaming cycle.

The control knob has
not been turned to
the off position (OFF)
after the previous
steaming cycle was
finished.

Turn the control knob to the off position
(OFF) first, and then turn it again to
choose the operating time.

The water tank
gives off an
unpleasant smell
during the first few
times of use.

You have not pre-
washed the water
tank before use.

Refer to the chapter “Cleaning and
descaling” to clean the water tank, and
then finish a steaming cycle with an
empty jar.

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