Lenovo D27-40 27" Monitor User Manual

Page 23

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Chapter 3

Reference information

3-3

Table 3-2. Troubleshooting (continued)

Problem

Possible cause

Suggested action

Reference

Screen is blank

and power

indicator is steady

amber or flashing

White.

The monitor is in

Standby/Suspend

mode.

Press any key on the

keyboard or move the

mouse to restore operation.

Check the Power options

settings on your computer.

“Understanding power

management” on page

2-9

The power

indicator is White,

but there is no

image.

The video signal

cable is loose or

disconnected from

the system or

monitor.

Be sure the video cable is

connected with the system

properly.

“Connecting and turning

on your monitor” on

page 1-3

The monitor

brightness and

contrast are at the

lowest setting.

Adjust the brightness and

contrast setting on the OSD

menu.

“Adjusting your monitor

image” on page 2-6

One or more of

the pixels appear

discoloured.

This is a

characteristic of the

LCD technology and

is not an LCD defect.

If there are more than five

pixels missing, contact the

Customer Support Centre.

Appendix A, “Service

and Support,” on page

A-1

Fuzzy lines in

text or a blurry

image.

Horizontal or

vertical lines

through the

image.

Image setup has

not been

optimized.

Your system

Display Properties

setting have not

been optimized.

Adjust the resolution settings

on your system to match the

native resolution for this

monitor: 1920x1080 at 60 Hz.

“Adjusting your monitor

image” on page 2-6

“Manual image setup”

on page 3-4

Perform automatic image

setup. If automatic image

setup does not help, perform

manual image setup.

“Selecting a supported

display mode” on page

2-9

When working in the native

resolution, you may find

additional improvements by

adjusting the Dots Per Inch

(DPI) setting on your system.

See the Advanced section

of your system’s display

properties.

The image is not

acceptable when

switching to dual

mode.

It has not set the

optimum resolution

for each mode.

Use ThinkVision Duo

software to optimize the

dual screen operation.

Adjust graphic card

resolution manually.

“Using the direct access

controls” on page 2-6

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