Epson 1240U User Manual

Page 65

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60

Problem Solving

You need to reinstall EPSON
TWAIN in Windows.

You must first uninstall your
scanner as described above.

1. Insert your scanner CD-ROM

in your CD-ROM drive.

2. Double-click

My

Computer

, then double-click

the

CD-ROM icon. The

CD-ROM window opens.
Double-click

EPSON

.

3. On the Main Menu, select

Reinstall TWAIN Driver

.

4. On the Re-install screen, click

the

Reinstall

button.

5. At the restart message, click

Yes

or

OK

.

6. Restart your system if it doesn’t

automatically restart.

7. After you restart, follow the

installation instructions for your
operating system (see page 7).

You’ve uninstalled and reinstalled
EPSON TWAIN in Windows, but
you get error messages when you
scan.

Be sure you uninstalled and
reinstalled your scanner as described
above. If you still get error messages,
uninstall both your scanner and
EPSON Smart Panel, and then
reinstall them.

You need to reinstall your scanner
software on a Macintosh.

1. Insert your scanner CD-ROM

in your CD-ROM drive.

2. Double-click the

EPSON

icon.

3. On the Main Menu, select

Reinstall Scanner Software

.

4. On the Reinstall window, click

the

Reinstall

button.

5. Read the next message, then

click

Yes

.

6. On the TWAIN Installer

screen, make sure

Easy Install

is selected for the default
installation, then click

Install

.

7. After the installation is

complete, click

Restart

. If

necessary, calibrate your screen.
Then your Macintosh
automatically restarts.

basics.book Page 60 Tuesday, October 24, 2000 9:53 AM

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