Software problems, Printer problems – Epson EL 486UC User Manual

Page 111

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Software Problems

The

application program

does not

start.

Check that you are following the correct procedure for starting

the program and that it is installed correctly. If you do not have

a hard disk, make sure the correct diskette is in the diskette

drive. If you need help, contact your software manufacturer.

The

application program

is

having trouble reading a key

disk.

You may be running an application that requires a slower

processor speed. See Chapter 2 for information on changing the

processor speed.

Your application

has locked the

computer, making

if

unresponsive to keyboard commands.

Reset the computer and try again. If resetting the computer

does not help, turn it off, wait 20 seconds, then turn it on again.

Some software, like OS/2, Unix, or NetWare 3.11, needs a

minimum of 4MB to 8MB of RAM to work correctly. Check

your software documentation for the minimum memory

requirements. If necessary, add additional memory using the

instructions in Chapter 3.

Printer Problems

The printer does not work

at all.

Check that the printer has power and is properly connected to

the computer. Also make sure your printer has paper in it.

6-10 Troubleshooting

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