Extreme Networks Icron WiRanger - Manual (Page 23)

User Guide
17
Symptoms/Cause Remedy
All LEDs on both the
LEX unit and REX unit
are on but the device
does not operate
correctly
Cause:
a) The USB device is
malfunctioning.
b) The computer does
not recognise the
USB device.
c) The application
software for the
device is not
operating.
d) The WiRanger is
malfunctioning.
1. Disconnect the WiRanger from the computer.
2. Connect the USB device directly to the USB
port on the computer.
3. If the device does not operate properly,
consult the user documentation for the device.
4. If the device operates properly when directly
connected to the computer, connect another
device (of a different type) to the WiRanger.
Connect the WiRanger to the computer.
5. If the second device does not operate, the
WiRanger may be malfunctioning. Contact
Technical Support for assistance (see page
20).
6. If the second device does operate properly,
the first device may not be compatible with the
WiRanger. Contact Technical Support for
assistance (see page 20).