Eaton 9155 - Manual (Page 4)

4 EATON CORPORATION 9155 UPS
Options & service
Additional 9155 options
Wall-mount maintenance bypass panels
Eaton offers a comprehensive line of optional wall-mounted
maintenance bypass panels compatible with the 9155 UPS.
The wall-mounted bypass panel is used to bypass the UPS
during maintenance or servicing, providing wrap-around
bypass for UPS service without shutting down the load.
And for more flexible power distribution, these maintenance
bypass panels can be equipped with surge protection
and provisions for 36 poles of distribution utilizing Eaton's
Cutler-Hammer
® breakers.
Proven warranty and support services
Customers consistently rank Eaton services number one
in quality. Eaton’s comprehensive, world-class service
solutions are designed to improve costs, uptime, reliability,
power quality and safety. And with 240 customer service
engineers in North America and 1,200 international
authorized service providers, Eaton has more service
personnel than any other UPS manufacturer.
The standard factory warranty covers:
• System warranty: Two year parts / 90 days labor
• Battery warranty: Two years parts / 90 days labor
Extensive service options for
enhanced reliability
For support beyond the warranty period, Eaton offers
enhanced service options including onsite startup,
corrective and preventive maintenance, battery solutions,
training, remote monitoring and factory spare parts
and upgrades. Customizable three-phase UPS services
packages allow customers to select the plan that provides
the right combination of system uptime, convenience and
value.
Service Plans
Features Service Plans
Factory
Warranty
On-Site
Gold
On-Site Gold
Plus
Comprehensive coverage of the UPS and batteries 4 4 4
Telephone technical Support 4 4 4
Connectivity support 4 4 4
Expedited delivery of replacement parts, modules and batteries 4 4
On-site startup 4 4
On-site corrective maintenance 4 4
Next-day 24-hr response 4 4
UPS preventative maintenance 4
Battery preventative maintenance 4