Hi-Touch Imaging Technologies PHOTOSHUTTLE 640PS - Manual (Page 96)

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identify the USB printer, and lower the transmission speed.
Intel Chipset Software:
http://support.intel.com/support/chipsets/
Via Chipset Driver: http://www.via.com.tw/jsp/en/dr/driver.jsp
6. Turn off the printer and PC. Turn on the power again after 5
seconds.
7. If the problem is still there, please contact Hi-Ti or its distributor for
assistance.
Q12: If I see the error message of “Read/Write file function error” when
printing is needed, what should I do?
A12: 1. Using PhotoDesiree for printing can minimize the occurrence of
such problem. Please use PhotoDesiree as much as possible for
printing.
2. If you open too many application programs, please close them. Or
reboot the system.
3. Do not print from 2 different printers (multitasking).
4. Do not log on the network while printing, if the connection quality of
your network is poor.
5. Check your USB condition (particularly the Intel 815 or Via 694x
chipset motherboard). You must get the Intel/Via INF updated file
and install it in Windows 98, otherwise your USB port will not able to
identify the USB printer, and lower the transmission speed.
Intel Chipset Software:
http://support.intel.com/support/chipsets/
Via Chipset Driver: http://www.via.com.tw/jsp/en/dr/driver.jsp
6. Turn off the printer and PC. Turn on the power again after 5
seconds.
7. If the problem is still there, please contact Hi-Ti or its distributor for
assistance.
Q13: If I see the error message of “Read/Write file timeout” when printing is
needed, what should I do?
A13: 1. Using PhotoDesiree for printing can minimize the occurrence of
such problem. Please use PhotoDesiree as much as possible for
printing.
2. If you open too many application programs, please close them. Or
reboot the system.
3. Do not print from 2 different printers (multitasking).
4. Do not log on the network while printing, if the connection quality of
your network is poor.
5. Check your USB condition (particularly the Intel 815 or Via 694x
chipset motherboard). You must get the Intel/Via INF updated file
and install it in Windows 98, otherwise your USB port will not able to
identify the USB printer, and lower the transmission speed.
Intel Chipset Software:
http://support.intel.com/support/chipsets/
Via Chipset Driver: http://www.via.com.tw/jsp/en/dr/driver.jsp
6. Turn off the printer and PC. Turn on the power again after 5
seconds.
7. If the problem is still there, please contact Hi-Ti or its distributor for
assistance.