HP 2500 Series - Manual (Page 130)

128 Print media specifications ENWW
Guidelines for usage
For best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots,
loose particles, dust, wrinkles, voids, and curled or bent edges.
For best quality color printing, use a smooth type of paper. Generally, the smoother the paper,
the better the results, although coated, photo, and glossy papers are not supported.
If you are unsure what type of paper you are loading (such as bond or recycled), check the label
on the package of paper.
The following problems with paper cause print quality deviations, jamming, or even damage to
the printer.
● Do not use letterhead paper that is printed with low-temperature inks, such as those used in
some types of thermography.
● Do not use raised or embossed letterhead.
● The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored
paper or preprinted forms use inks that are compatible with this fusing temperature (195° C
or 383° F for 0.1 second).
CAUTION Failure to follow the guidelines listed above could cause jams or damage to the printer.
Symptom Problem with paper Solution
Poor print quality or toner adhesion;
problems with feeding The paper is too moist, too rough, too
heavy or too smooth, or it is embossed or
from a faulty paper lot. Try another kind of paper, between 100 and
250 Sheffield, 4 to 6 percent moisture content.
Dropouts, jamming, curl The paper has been stored improperly. Store paper flat in its moisture-proof wrapping.
The paper has variability from one side to
the other. Turn the paper over.
Excessive curl;
problems with feeding The paper is too moist, has the wrong
grain direction, or is of short-grain
construction Open the rear output bin, or use long-grain
paper.
The paper varies from side-to-side. Turn the paper over.
Jamming, damage to printer The paper has cutouts or perforations. Use paper that is free of cutouts or
perforations.
Problems with feeding The paper has ragged edges. Use high-quality paper made for laser printers.
Paper has variability from one side to the
other. Turn the paper over.