Using printer status and alerts – HP 2500 Series User Manual

Page 65

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3 Managing the printer 63

Using Printer Status and Alerts

Printer Status and Alerts is only supported for Windows 98 and later.

The Printer Status and Alerts software is available to users of both networked and directly
connected printers. This software allows you to view the embedded Web server information for a
particular printer. It also generates messages on the computer regarding the status of the printer
and print jobs. Depending on how the printer is connected, you can receive different messages.

Networked printers. You can receive regular job status messages that appear every time a
print job is sent to the printer or every time the print job finishes printing. You can also receive
alert messages. These messages appear when you are printing to a particular printer if that
printer experiences a problem but it can continue to print (such as a tray that is not being
used is open, or a print cartridge is low) or a problem that prevents it from printing (such as
paper is out, or a print cartridge is empty).

Directly connected printers. You can receive alert messages that appear when the printer
experiences a problem but it can continue to print or a problem that prevents it from printing.
You can also receive messages just when supplies are low.

You can set alerts options for a single printer that supports Printer Status and Alerts, or you can
set alert options for all printers that support Printer Status and Alerts. For networked printers,
these alerts only appear for your jobs.

Note that even if you are setting alert options for all printers, not all options you select can apply
to all printers. For example, if you select the option for notifying you when the print cartridges are
low, then all directly connected printers that support Printer Status and Alerts will generate a
message when the print cartridges are low. However, none of the networked printers will
generate this message, nor will directly connected printers that do not support Printer Status and
Alerts.

To choose which status messages appear

1

Open Printer Status and Alerts in one of these ways:

• Double-click the Printer Status and Alerts tray icon, which is near the clock in the Tray

Manager.

• On the Start menu, point to Programs, point to Printer Status and Alerts, and click

Printer Status and Alerts.

2

Click the Options icon in the left pane.

3

In the For field, select the printer driver for this printer, or select All Printers.

4

Clear the options for the messages you do not want to appear, and select the options for the
messages you do want to appear.

5

Under Status Check Rate, select how frequently you want the software to update the printer
status information that the software uses to generate the messages. Status Check Rate
might not be available if the printer administrator has restricted the rights to this function.

To view status messages and information

On the left side of the window, select the printer for which you want to see information.
Information provided includes status messages, supplies status, and printer capabilities. You can
also click the Job History (clock) icon at the top of the window to view a list of previous jobs sent
to the printer from your computer.

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