HP 2100 TN User Manual

Page 110

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98 Chapter 4 Problem Solving

EN

The connection cannot be
established or the
transmission seems to be
taking longer than usual
(continued).

Bright lights are interfering
with the signal.

Make sure that no bright light
is shining directly into either IR
port. Bright light of any kind
(sunlight, incandescent light,
fluorescent light, or light from
an infrared remote control,
such as those used for TVs
and VCRs) shining directly into
one of the IR ports may cause
interference. Position the
device closer to the IR port on
the printer.

The printer prints only part of a
page or document.

The connection has been
interrupted during
transmission.

IrDA-compliant devices are
designed to recover from
temporary connection
interruptions. Re-establish the
connection. (Depending on the
device you are using, it can
take anywhere from 3 to 40
seconds to re-establish the
connection.)

The print job has been
properly sent to the printer, but
the printer will not print.

The connection may have
been disrupted or broken.

If the connection is broken
before the print job has
started, the printer may not
print any of the job. If the Data
(middle) light is on, press

J

OB

C

ANCEL

to clear the printer

memory. Position the device
within the range of operation
and print the job again.

The IR status light turns off
during transmission.

The connection may have
been broken.

If the Data (middle) light is on,
press

J

OB

C

ANCEL

to clear the

printer memory. Position the
device within the range of
operation and print the job
again.

Infrared Printing Problems (continued)

Symptom

Possible Cause

Solution

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