HP 2100 TN - Manual (Page 91)

EN Chapter 4 Problem Solving 79
Print a short document
from a software
application to verify the
computer and printer
are connected and are
communicating
correctly. If the page does not print, check the cable
connection between the printer and computer. Make
sure you are using the proper cable.
Check the print queue or print spooler (print monitor
in Mac) to see if the printer has been paused.
Check the software application to make sure you are
using the proper printer driver and port.
If the page is interrupted during printing, go to
“Troubleshooting General Printing Problems” on
page 80.
If completing the
checklist did not
diagnose the problem
with the printer, check
the following
troubleshooting
sections: “Troubleshooting General Printing Problems” on
page 80
“Infrared Printing Problems” on page 97
“Troubleshooting Error Messages” on page 99
“Secondary Light Patterns” on page 102
“Network Problems” on page 107
“Common Windows Problems” on page 108
“Common Macintosh Problems” on page 110
“Troubleshooting PS Errors” on page 114
Troubleshooting Checklist (continued)