Harley-Davidson POWER WHEELS 74370 - Manual (Page 26)

Problem Possible Cause Solution
Vehicle does not run Undercharged batteries Charge the batteries. New batteries should have been
charged for at least 18 hours before using the vehicle forthe
first time. After first-time use, recharge the batteries for at least
14 hours after each use. Never charge the batteries longer
than 30 hours.
Check all connectors. Make sure the battery connectors are
tightly plugged into the charger connector, and that the charger
is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working There is no sure way to tell if your charger is working unless
you have a volt meter. If you suspect there is a problem with
your charger, contact your local Power Wheels
® authorized
service center. They can test your charger for you.
Tripped thermal fuse Each Power Wheels ® 6 volt battery has a built-in thermal fuse.
A thermal fuse may "trip" and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions too
severe. The fuse will automatically reset itself after
approximately 25 seconds, allowing the vehicle to resume
normal operation. To avoid repeated automatic shutdowns, do
not overload the vehicle by exceeding the
65 lb maximum weight capacity or by towing anything behind
the vehicle. Do not drive up hills or run into fixed objects, which
can cause the wheels to stop spinning while power is still
being supplied to the motors. If a thermal fuse continually trips,
contact your local Power Wheels
® authorized service center.
Loose wire or loose connectors Check all wires and connectors. Make sure the battery
connectors are tightly plugged into the motor harness
connector, and that there are no loose wires around
the motors.
Dead batteries If your batteries are old or if you have not followed Battery
Care instructions, your batteries may be dead. If you are
unsure whether or not the batteries are dead, you can have
them tested at your local Power Wheels
® authorized
service center.
Electrical switch damage The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose dirt,
sand or gravel. Contact your local Power Wheels
® authorized
service center for diagnosis and repair.
Motor damage Contact your local Power Wheels ® authorized service center
for diagnosis and repair.
IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions
Guide below. If you still experience a problem, please contact Power Wheels
® Consumer Relations,
toll-free at 1-800-348-0751 between 8 AM and 5 PM (EST) Monday through Friday. Or, contact
your local Power Wheels
® authorized service center. For the location nearest you, please refer to
the Authorized Service Center list beginning on page 29.
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Problems and Solutions Guide
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