Problems and solutions guide – Harley-Davidson POWER WHEELS 74370 User Manual

Page 28

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Vehicle runs sluggishly (cont.)

Batteries need charging

After approximately 3 hours of constant use, the batteries
need charging.

Batteries are old and will not accept

Even with proper care, a rechargeable battery does not

accept full charge

last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with
Power Wheels

®

6 volt batteries with built-in thermal fuse.

Power Wheels

®

6 volt batteries with external thermal

fuses will not fit in the battery compartment of this
vehicle.
Do not substitute parts.

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 65 lb.
maximum weight capacity, or by towing objects behind the
vehicle. If the vehicle is overloaded, the fuses in the batter-
ies may "trip", and automatically shut down operation of the
vehicle for appoximately 25 seconds. Adjust the driving
conditions to prevent repeated automatic shutdowns.

Driving conditions are too stressful

Use only on gentle inclines or slopes of 5

o

or less.

If the driving conditions are too stressful, the fuses in the
batteries may "trip" and automatically shut down operation
of the vehicle for approximately 25 seconds. Adjust the
driving conditions to prevent repeated automatic shutdowns.

Vehicle runs in low speed but

High speed hook-up

The vehicle was pre-set to operate only in low speed until you

does not run in high speed

not connected

connect the high speed hook-up. Follow the instructions

(Note: The vehicle is designed

on page 25 to connect High Speed Hook-up.

to operate in low speed only
in reverse.)

Sometimes the vehicle doesn’t

Loose wire or connector

Check all wires around the motors and all connectors to

run, but other times it does

make sure they are tight.

Motor or electrical switch damage

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

When the foot pedal is pressed,

Loose wire or connector

Check all wires around the motors and all connectors

the vehicle won’t run without

to make sure they are tight.

a push

“Dead Spot” on motor

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

Batteries’ thermal fuses constantly

Damaged batteries

Contact your local Power Wheels

®

authorized service

"trip", but the vehicle is not

center for diagnosis and repair.

overloaded nor the driving
conditions too severe

Child is switching between

Teach your child to stop the vehicle before switching

FORWARD and REVERSE

direction.

without stopping

Loud clacking or grinding

Broken gears

Contact your local Power Wheels

®

authorized service

noise from a motor-gearbox

center for diagnosis and repair.

Charger gets warm during use

It is normal for some chargers to get

No action required.

warm during use and is not reason
for concern. Some chargers do not

If your charger does not get warm during

get warm during use.

use, it does not mean that it is not working properly.

Batteries make a sizzling or

It is normal for some batteries to

No action required.

gurgling noise when charging

make noise and swell slightly while
charging and is not reason for

If your batteries do not make noise or swell slightly

concern. Some batteries do not

during charging, it does not mean that they are

make noise or swell while charging.

not accepting the charge.

Problems and Solutions Guide

28

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized
service center (see page 29) or contact Power Wheels

®

Consumer Relations toll-free at 1-800-348-0751.

Problem

Possible Cause

Solution

Problem

Possible Cause

Solution

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