HTC Dash - Manual (Page 134)

Hard Reset
You can also perform a hard reset (also known as a full reset). A
hard reset should be performed only if a normal reset does not
solve a system problem. After a hard reset, the device is restored
to its default settings — the way it was when you first purchased
it and turned it on. Any programs you installed, data you entered,
and settings you customized on the device will be lost. Only
Windows Mobile software and other preinstalled programs will
remain.
To perform a hard reset:
1. Press and hold the Talk Key and End Key, and at the
same time, use the stylus to press the RESET button at
the bottom of your device.
2. Release the stylus, but continue pressing the TALK and
END buttons until you see the following message on
the screen:
This operation will delete
all your personal data,
and reset all settings to
the manufacturer default
settings. Press ENTER to
restore manufacturer
defaults, or press Camera
button to cancel.
3. Release the Talk Key and End Key, and then press the
ENTER button on your device.
Note:
Your device will be set back to factory default settings. Please
ensure any additional installed programs and user data have
been backed up before a hard reset is performed.
Clear Storage
Another way to clear the device storage and reset all settings back
to factory default settings is to use the Clear Storage feature. You
will lose all your data and files on the device storage when you use
Clear Storage, so make sure to do a backup first.
1. Tap Start > Settings > System tab > Clear Storage.
2. Enter “1234” and then tap Yes.
128 Section 12: Managing Your Device