Troubleshooting – Heath Zenith 3003530 User Manual

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Troubleshooting

A. Chime does not sound:

• Red light on the sensor does not light. Check battery polarity. Replace the

sensor battery.

• Red light on the sensor does light. Make sure sensor and chime codes

are the same (see Code Setting below). Make sure the plug-in chime has
power going to it.

B. Chime sounds when not intended (false triggers): Chime is receiving

interference from another wireless device; change the code setting (see
Code Setting below).

C. Battery seems OK, but the chime does not work when installed:

• Do not mount the sensor on metal or near metal studs. This reduces the

sensor range. Use 1/" to 1/2" (6 to 13 mm) wood shims to move the sen-
sor off the metal surface.

• Concrete floors may reduce range. Move chime away from floor.
• Try different locations for the chime closer to the sensor.

D. Code Setting:
It is recommended to only change one code position at a time and then check
to see if system is functioning properly.
1. Unplug chime from power source.
2. Open the cases and locate the jumpers on both the sensor and chime.
3. The sensor and chime both have eight different jumper locations. Jumper

positions 1 through 7 are used for setting the code.

Continued

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