HTC Pro2 User Manual

Page 174

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Section 3B. Web and Data Services

Scheduled Synchronization

If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook email
messages and information.

1.

In ActiveSync on your device, tap

Menu > Schedule

.

2.

Select a shorter time interval in the

Peak times

box for you to be able to receive emails more frequently.

(Peak times usually refer to your working hours when email volume is high).

3.

Select a longer interval in the

Off-peak times

box.

Instant Email Download Using Fetch Mail

The

Fetch Mail

feature downloads an entire email message immediately without the need for you to perform a

full Send/Receive action. This limits the download to just the email message that you want and helps to
reduce data service charges.

1.

From the Home screen, slide to the

Mail

tab, select your

Outlook

account, and then tap

Inbox

.

2.

Open an email message.

3.

By default, only the first few words of the message is shown. To download the whole email message,
finger-scroll to the end of the message, and then tap

Get the rest of this message

.

4.

Wait for the remainder of the message body to download.

Searching for Email on the Exchange Server

You can access email that is not available on your device by searching your Microsoft Exchange Server
mailbox. The search results are downloaded and displayed in a Search Results folder.

1.

Tap

Start > All Programs > Messaging > Outlook E-mail

.

2.

Tap

Menu > Tools > Search Server

.

3.

In the

Look for

text box, enter the search keyword.

4.

Choose the date range of messages to search from.

5.

In the

Look in

list, specify whether to search in the

Inbox

,

Sent Items

, or

All Folders

.

6.

Tap

Search

.

Tip

To set the days and hours that make up your peak and off-peak times, tap the

peak times

link at the bottom of

the screen.

Requirement

Fetch Mail works for your device only if your company is using

Microsoft Exchange Server 2007 or

higher

.

Notes

• For information about changing email sync options such as setting the download size for email, see

“Customizing Email Settings” on page 161.

• When you receive an email message that contains a link to a document such as a PDF or Microsoft Office

document located on SharePoint or an internal file server, you can tap the link to view the document on your
device. You can view the document only if you have a Microsoft Outlook account that synchronizes with
Microsoft Exchange Server 2007 or later. Exchange Server must also be set up to allow access to SharePoint
document libraries or internal file servers.

Requirement

Your company must be using

Microsoft Exchange Server 2007 or higher

.

Tip

To clear the search results and return to the message list, tap

Menu > Clear Results

.

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