Handspring VisorPhone User Manual
Page 95
Troubleshooting and Maintenance
89
My SIM
Phonebook
doesn’t display
the full name
and number
When a name or number is longer than will fit in the SIM
Phonebook display, three dots appear to indicate that the
entry contains additional information. SIM Phonebook
does not truncate the actual entry, it just does not appear
on the screen.
Some phone
numbers don’t
appear in the
SMS Lookup
Make sure the number you want is identified as a mobile
number in your Address Book. Only mobile phone
numbers appear when you use the SMS Message Manager
Lookup button.
I can’t send SMS
Messages
■
Make sure SMS services are enabled on your account
by checking the SMS Preferences dialog to see if the
SMS Message Center number is on this screen. If the
number is missing, contact your service provider for
the SMS Message Center number and enter it in the
SMS Preferences dialog.
Note: Receiving SMS messages does not indicate
that you have a subscription to your service
provider’s SMS service. You must subscribe
to this service to send or reply to messages.
■
Verify that you are in a GSM coverage area.
■
Make sure the destination number is correct. Some
service providers require 11-digit phone numbers for
SMS messages.