Troubleshooting guide – Heath Zenith Motion Sensing Diecast Metal Lantern 9600LED series User Manual

Page 7

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7

598-1338-03

trOuBLeshOOting guiDe

symptOm

pOssiBLe Cause

sOLutiOn

Lights will not come
on.

1. Light switch is turned off.
2. Lamp is loose or burned out.
3. Fuse is blown or circuit breaker is turned

off.

4. Daylight turn-off is in effect.
5. Incorrect circuit wiring, if this is a new

installation.

1. Turn light switch on.
2. Check lamp and replace if burned out.
3. Replace fuse or turn circuit breaker on.

4. Recheck after dark.
5. Verify wiring is correct.

Lights come on in
daylight.

1. Light control may be installed in a relatively

dark location.

2. Light control is in TEST.

1. The fixture is operating normally under these

conditions.

2. Set control switch to 5 or 10 minutes or Dusk-to-

Dawn.

Lights come on for no
apparent reason.

Light control may be sensing small animals or
automobile traffic.

Reduce sensitivity.

Lights stay on continu-
ously.

1. The sensor may be picking up a heat source

like an air vent, dryer vent, or brightly
painted, heat-reflective surface.

2. Sensor is in Automatic Override or Manual

Override mode.

1. Reduce sensitivity.

2. Set control switch to 5 or 10 minutes.

Lights flash on and
off.

1. Heat being reflected from other objects

may be affecting the sensor.

2. Sensor is in the Test mode.

1. Reduce sensitivity.

2. While in TEST mode, light only stays on for 5

seconds.

Light does not stay on
in Manual mode.

Nearby large, light-colored objects reflecting
light may trigger the shut-off feature.

Do not point other lights at the sensor.

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