Document Outline

• DEFINITY 4624 IP Telephone R1 User’s Guide
• Contents
• About This Document
  • Purpose
  • Intended Audience
  • Issue Date
  • How to Use This Document
  • Document Organization
  • Conventions Used
    • Symbolic Conventions
    • Typographic Conventions
  • Related Documentation/Training
• 1 4624 IP Telephone Description
  • Introduction
  • The 4624 IP Phone
• 2 Using Programmable Buttons
  • Introduction
  • Programmable Line/Feature Buttons
  • IP Telephone Features Available on Programmable Line/Feature Buttons
• 3 Using the Display Screen
  • Introduction
  • Call-Handling Display Mode
    • Upper Display Line
    • Lower Display Line
      • Line/Feature Button Information
      • Call Information
  • Display Menu Mode
    • Navigating Display Menus
• 4 Call Handling Features
  • Introduction
  • Conference
    • Adding another party to a call
    • Adding a held call to the current call
    • Dropping the last person added to the conference call
  • Hold
    • Placing a call on hold
    • Returning to the held call
  • Mute
    • Preventing the other person on the line from hearing you
  • Redial
    • Redialing the last number called
  • Speakerphone
    • Placing a call without lifting the handset or using the Speakerphone with any feature
    • Changing from the speakerphone to the handset
    • Turning the speaker on during a call
    • Turning the speaker off during a call
    • Ending a call while the speaker is active
  • Transfer
    • Sending a call to another telephone
• 5 IP Telephone Features
  • Introduction
  • Accessing IP Telephone Features
  • Feature List
  • Abbreviated Dialing (AD)
    • Placing an Abbreviated Dialing call
  • Account
  • Automatic Callback
    • Automatically placing another call to an extension that was busy or did not answer, or in response to a returned call waiting ringback tone
    • Canceling Automatic Callback
  • Automatic Intercom
  • Button View
    • Viewing the feature programmed on a Line/Feature button
  • Call Display
  • Call Forwarding
    • Temporarily sending your calls to another phone
    • Canceling Call Forwarding
  • Call Park
    • Parking a call at your extension
    • Retrieving a parked call from another extension
  • Call Pickup and Directed Call Pickup
    • Answering a call placed to someone in your pickup group (when your phone is idle)
    • Picking up a call for someone in your office using Directed Call Pickup
  • Consult
  • Directory
    • Using the Directory feature
    • Calling the person whose name is displayed
  • Drop (a Person from a Conference Call)
  • Exclusion
  • Group Paging
  • Hands Free Answer on Intercom
  • Headset On/Off
  • Inspect
    • Using the Inspect feature
  • Internal Auto Answer (Hands Free Answer)
    • Answering internal calls automatically
    • Canceling Internal Auto Answer
  • Leave Word Calling
    • Leaving a message after dialing an extension (in response to a busy or coverage tone, no answer or Hold status)
    • Leaving a message without ringing an extension
    • Canceling a Leave Word Calling message
  • Pause (During Abbreviated Dialing)
  • Priority Calling
    • Placing a priority call
    • Changing a regular call into a priority call (when you hear a call waiting ringback tone)
  • Program Abbreviated Dialing
    • Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button
    • Programming or re-programming a single Abbreviated Dialing button on a softkey
  • Release
  • Ringer Off
    • Turning the ringer off
    • Turning the ringer back on
  • Self-Administration
    • Administering any of the above features on your telephone's available buttons
  • Send All Calls
    • Sending all calls (except priority calls) immediately to a coverage extension
    • Canceling send all calls
  • Stored Number (View)
    • Viewing either the last number dialed or a number stored on an AD button
  • Timer
    • Viewing elapsed time (hours, minutes, seconds)
  • Whisper Page (Activate)
    • Making an important announcement (such as an incoming call) to an extension with a call in progress
  • Whisper Page Answer
    • Answering a Whisper Page call
  • Whisper Page Off
    • Blocking Whisper Page on your phone (your phone must be programmed for Whisper Page off)
• 6 Retrieving Voice Messages
  • Message Retrieval
    • To retrieve a message by dialing the voice mail system
• 7 IP Telephone Management Features
  • Introduction
  • Interpreting Ringer Tones
  • Personalizing Your Telephone's Ringing Pattern
    • Selecting a personalized ringing pattern
  • Interpreting Indicator Lights
  • Testing Your Phone
    • Testing the telephone's lights and display
• 8 Using a Headset or Specialized Handset
  • Introduction
  • IP Telephone-Compatible Headsets
    • Operating a Headset
  • IP Telephone-Compatible Specialized Handsets
• 9 Troubleshooting
  • Introduction
  • Basic Troubleshooting
  • Resetting and Power Cycling the IP Telephone
    • Resetting your phone
    • Power cycling the phone