Avaya 4624 - Manual (Page 64)

9-4 Issue 1 July 2001
Resetting and Power Cycling the IP
Telephone
Reset your IP Telephone when other Troubleshooting suggestions do not correct
the problem. Use a Power Cycle with the approval of your System Administrator
only when a reset does not resolve the problem.
Resetting your phone
This basic reset procedure should resolve most problems.
1. Press Hold.
2. Using the dial pad, press the following keys in sequence: 73738#
The display shows the message "Reset values? * = no # = yes."
3. Choose one of the following:
4. Press # to restart the phone or * to terminate the restart and restore the
phone to its previous state.
NOTE:
Any reset/restart of your phone may take a few minutes.
If you want to Then
Reset the phone without
resetting any assigned
values Press * (asterisk).
A confirmation tone sounds
and the display prompts
"Restart phone? * = no # =
yes."
Reset the phone and any
previously assigned
(programmed) values
(Use this option only if your
phone has programmed,
static values)
Press # (the pound key).
The display shows the
message "Resetting values"
while your IP Telephone
resets its programmed
values, such as the IP
address, to its default
values, and re-establishes
the connection to the server.
The display then prompts
"Restart phone? * = no # =
yes."