FieldServer FS-RA-CLX-PRO - Manual (Page 10)

SlotServer Start-Up Guide Page 10 of 12
ProSoft Technology, Inc. is the exclusive provider of FieldServer SlotServers.
For Technical Support call +1 661.716.5100
Appendix B.5. ASIC Error on Soft Restart
If the SlotServer is restarted using Ruinet (!) while the PLC is running, the SlotServer will try to reset the ASIC chip.
When it finds it is unable to do this it will produce the following Error message and continue to cycle power to the
SlotServer creating an endless loop.
Under these circumstances it is recommended that the PLC is stopped before the SlotServer is restarted.
Appendix B.6. Technical Support
Before contacting Technical support to report an issue, go to Start|Programs|FieldServer utilities|Tools and
browse to Serial Capture. Take a log (See ENotes 26 and 58 in the folder called Library on the USB Flash Drive).
Send this log together with the configuration file to [email protected] for evaluation.
Note that while all necessary documentation is shipped with the FieldServer on the USB flash drive, these
documents are constantly being updated. Newer versions may be available on the web at www.fieldserver.com.