Troubleshooting – FMI SVYD18NRA User Manual

Page 20

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20

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Fol-

low the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

TROUBLESHOOTING

Continued

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors. These odors will disappear over time.

POSSIBLE CAUSE

1. When heated, vapors from

furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue

1. Battery is not installed. Bat-

tery power is low

1. Metal expanding while

heating or contracting while
cooling

1. Heater burning vapors from

paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-
TANT
statement above)

2. Gas leak. See Warning

statement at top of page

1. Not enough fresh air is

available

2. Low line pressure

3. OD S/pil ot i s p arti al ly

clogged

1. Gas leak. See Warning

statement at top of page

2. Control valve defective

1. Foreign matter between

control valve and burner

2. Gas leak. See Warning

statement at top of page

REMEDY

1. Turn heater off when us-

ing furniture polish, wax,
carpet cleaners or similar
products

1. Replace 9-volt batteries

in receiver and hand-held
remote control

1. This is normal with most heat-

ers. If noise is excessive, con-
tact qualified service person

1. Open window and venti-

late room. Stop using odor
causing products while
heater is running

2. Locate and correct all leaks

(see Checking Gas Con-
nections
, page 12)

1. Open window and/or door

for ventilation

2. Contact local propane/LP

or natural gas company

3. Clean ODS/pilot (see

Cleaning and Maintenance,
page 17)

1. Locate and correct all leaks

(see Checking Gas Con-
nections
, page 12)

2. Replace control valve

1. Take apart gas tubing and

remove foreign matter

2. Locate and correct all leaks

(see Checking Gas Con-
nections
, page 12)

OBSERVED PROBLEM

White powder residue form-
ing within burner box or on
adjacent walls or furniture

Remote does not function

Heater produces a clicking/
ticking noise just after burner
is lit or shut off

Heater produces unwanted
odors

Heater shuts off in use (ODS
operates)

Gas odor even when control
knob is in OFF position

Gas odor during combustion

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