Troubleshooting – Geemarc Jupiter 50 User Manual

Page 20

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TROUBLESHOOTING

If you are having problems with your Jupiter50, please check below for

possible solutions:

20

SOLUTION

PROBLEM

•Check the power adapter is connected properly.

•Check the batteries are in place and fully

charged.

BLANK OR FAINT

SCREEN

•Call your local telephone company to verify that

your Caller ID service is activated.

CALLER ID

FUNCTION DOES

NOT WORK

PROPERLY

•Verify that the Line Cord is plugged in properly.

•You may have too many communication devices

hooked to a single line. Communication devices

can be another phone, modem or facsimile

machine. Contact your telephone company for

help in calculating the limit for your home or

business line

JUPITER50 DOES

NOT RING

•Verify that the Line Cord connection is correct.

NO DIAL TONE

•If you have experienced a power failure the

batteries of memory backup could become weak. If

the power is restored and the display screen still

does not respond then you should replace the

batteries with new ones.

NO RESPONSE

ON LCD DISPLAY

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