Gateway Tablet PC - Manual (Page 253)

243
Troubleshooting
www.gateway.com
3
Double-tap Monitors .
4
Tap Default Monitor .
5
Choose Update Driver from the pull-down menu and follow the
Wizard. You may need to attach the DVD/CD-RW drive.
The display has pixels that are always dark or too bright
This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to a
minimum. If you feel these pixels are unacceptably numerous or dense on your
display, contact Gateway Technical Support to identify whether a repair or
replacement is justified based on the number of pixels affected.
DVD/CD-RW Drive
Your tablet PC does not recognize a disc or the drive
■ The disc may not be seated correctly in the tray. When you place a disc
on the tray, make sure that you press the disc firmly onto the spindle so
the retainers hold the disc in place.
■ Make sure that the disc label is facing up, then try again.
■ Try a different disc. Occasionally discs are flawed and cannot be read by
the drive.
■ Some music CDs have copy protection software. You may not be able to
play these CDs on your tablet PC.
■ Your tablet PC may be experiencing some temporary memory problems.
Shut down and restart your tablet PC.
■ Clean the disc. For more information, see “Cleaning CDs or DVDs” on
page 245.
An audio CD does not produce sound
■ Make sure that the CD label is facing up, then try again.
■ Some music CDs have copy protection software. You may not be able to
play these CDs on your tablet PC.
■ Make sure that the Windows volume control is turned up. For more
information, see “Adjusting the volume” on page 86.