Gateway Tablet PC User Manual

Page 269

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259

Troubleshooting

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Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.

You see a “Printer queue is full” error message

Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline:

1

Tap

Start

, then tap

Control Panel

. The Control Panel window opens.

If your Control Panel is in Category View, tap

Printers and Other

Hardware

.

2

Tap/Double-tap the

Printers and Faxes

icon. The Printers and Faxes

window opens.

3

Button-tap the name of the printer you want to use. If the menu
shows a check mark next to

Use Printer Offline

, tap

Use Printer Offline

to clear the check mark.

Wait until files have been printed before sending additional files to the
printer.

If you print large files or many files at one time, you may want to add
additional memory to the printer. See the printer documentation for
instructions for adding additional memory.

You see a “Printer is out of paper” error message

After adding paper, make sure that the printer is online. Most printers have an
online/offline button that you need to press after adding paper.

Help and

Support

For more information about printer troubleshooting, tap
Start, then tap Help and Support.

Type the keyword

printer troubleshooter

in the Help and

Support Center Search box

, then

tap the arrow.

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