Internet – Gateway Tablet PC User Manual

Page 256

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246

Chapter 17: Troubleshooting

www.gateway.com

Save your files to a diskette or another drive. If the hard drive is full, copy
any files not regularly used to diskettes or other backup media, then delete
them from the hard drive.

You see a “Data error” message

This may be the result of a defective area on the hard drive. To fix hard drive
problems, run the Error checking program. For more information, see
“Checking the hard drive for errors” on page 198.

The hard drive cannot be accessed, or you see a “General failure
reading drive C” error message

If a diskette is in the diskette drive, eject it and restart your tablet PC.

If your tablet PC has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.

You see a “Non-system disk”, “NTLDR is missing”, or “disk” error
message

Eject the diskette from the diskette drive, then press E

NTER

.

Internet

You cannot connect to the Internet

Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Ports side” on page 7 and “Back” on
page 229 to
make sure that the connection has been made correctly.

Make sure that your tablet PC is connected to the telephone line and the
telephone line has a dial tone.

Caution

All deleted files will be lost when you empty the Recycle
Bin.

Help and

Support

For more information about file management, tap Start,
then tap Help and Support.

Type the keyword

file management

in the Help and

Support Center Search box

, then

tap the arrow.

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