Before you call for service – GE 23 User Manual

Page 32

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Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

Before you call for service…

32

Problem

Possible Causes

What To Do

No water or ice cube

Supply line or shutoff

• Call a plumber.

production

valve is clogged.

Water filter clogged.

•Replace filter cartridge or remove filter and install plug.

Dispenser is LOCKED.

•Press and hold the LOCK CONTROL pad for 3 seconds.

CUBED ICE was selected

Last setting was

•A few cubes were left in the crusher from the previous

but CRUSHED ICE

CRUSHED ICE.

setting. This is normal.

was dispensed
(on some models)

Refrigerator has odor

Foods transmitting

•Foods with strong odors should be tightly wrapped.

odor to refrigerator.

•Keep an open box of baking soda in the refrigerator;

replace every three months.

Interior needs cleaning.

• See Care and cleaning.

Moisture forms on

Not unusual during

•Wipe surface dry.

outside of refrigerator

periods of high humidity.

Moisture collects inside

Too frequent or too

(in humid weather, air

long door openings.

carries moisture into
refrigerator when doors
are opened)

Interior light does

No power at outlet.

• Replace fuse or reset the breaker.

not work

Light bulb burned out.

•See Replacing the light bulbs.

Water on kitchen floor or

Cubes jammed in chute.

• Poke ice through with a wooden spoon.

on bottom of freezer

Hot air from bottom

Normal air flow cooling

of refrigerator

motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings
are sensitive and will
discolor at these normal
and safe temperatures.

Refrigerator never

Adaptive defrost keeps

• This is normal. The refrigerator will cycle off after the

shuts off but the

compressor running during

door remains closed for 2 hours.

temperatures are OK

door openings.

Refrigerator is beeping

Door is open.

• Close door.

Door not closing properly

Door gasket on hinge side

•Apply paraffin wax to the face of the gasket.

sticking or folding over.

A door bin is hitting a shelf

• Move the door bin up one position.

inside the refrigerator.

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