Questions? use this problem solver, Troubleshooting – GE ZSA2201 User Manual

Page 38

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38

Questions?
Use this
problem
solver

Advantium Oven

Troubleshooting

Problem

Possible Causes

What To Do/Explanation

DISPLAY

The display is blank. The display has

• Check the SETTINGS menu for clock

been turned off.

display settings. Turn the display on.

“Control Panel

The control has

• Press and hold CLEAR/OFF for about

LOCKED” appears

been locked.

3 seconds to unlock the control.

in display.

See Other Features Section.

Control display is

Clock is not set.

• Follow prompts to set the clock.

lighted yet oven

Door not securely closed. • Open the door and close securely.

will not start.

START/PAUSE pad

• Follow prompts

not pressed after entering

cooking selection.

Delay Start was

• Press CLEAR/OFF and reset.

accidentally set.

Oven is in DEMO Mode

• Unplug the oven for 1 minute, plug

the oven back into the wall DO NOT set

the oven clock, press and hold the HELP

and START/PAUSE pads for 3 seconds.

The control should exit DEMO mode.

Set clock and continue.

CLEAR/OFF was pressed

• Reset cooking program and press

accidentally.

START/PAUSE.

OTHER PROBLEMS
The door and inside
The oven

• This is normal.

of the oven feels hot. produces intense heat

• Use oven mitts to remove food when

in a small space.

when ready.

Floor of the oven is

The cooktop light is

• This is normal.

warm, even when

located below the oven

the oven has not

floor. When the light

been used.

is on, the heat it produces

may make the oven floor

get warm.

Oven will not start. A fuse in your home

• Replace fuse or reset circuit breaker.

may be blown or the

circuit breaker tripped.

Power surge.

• Unplug the oven, then plug it back in.

Plug not fully inserted

• Make sure the plug on the oven is

into wall outlet.

fully inserted into wall outlet.

Glass microwave

• Align the protrusions on the bottom of

tray does not lock

the glass microwave tray with the

into center hub.

indentation in the turntable. This fit is

not tight, some movement is normal.

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