Gateway 955 User Manual

Page 110

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104

Chapter 6: Troubleshooting

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Beeps

Description

Troubleshooting steps

1

The memory refresh circuitry on the
system board is faulty.

Reseat the memory or replace with
modules you know are good.

2

Parity cannot be reset.

Same as for 1 beep.

3

Base memory test failure.

Same as for 1 beep.

4

System timer is not operational.

Remove all expansion cards.

■

If the beep code occurs even when all
expansion cards have been removed,
the system board may be at fault.
Contact Gateway Technical Support.

■

If the beep code does not occur when
the expansion cards have been
removed, one of the cards is causing
the problem. Install the cards one at a
time until the problem happens again.
When the beep code returns, the most
recent card you installed is at fault.

5

Processor failure detected.

■

Set the Retest Processor option to Yes
in the BIOS Setup utility.

■

Reseat the processor and start the
server again.

6

The keyboard controller may be bad.
The BIOS cannot switch to protected
mode.

■

Connect a keyboard that you know is
good.

■

If the error occurs when a keyboard is
not attached, contact Gateway
Technical Support.

7

The processor generated an exception
interrupt.

Same as for 5 beeps.

8

The server’s video memory is faulty.
This is not a fatal error.

The system board may be faulty. Call
Technical Support.

9

The ROM checksum value does not
match the value encoded in the BIOS.

Same as for 4 beeps.

10

The shutdown register for CMOS RAM
failed.

Same as for 4 beeps.

11

General BIOS ROM error.

Update the BIOS. For instructions, see
“Updating the BIOS” on page 91.

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