Troubleshooting, Powerup, Display – GE Panel C GFK-2251 User Manual

Page 51

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7-2

Panel C Industrial Computer Hardware User's Manual

– May 2003

GFK-2251

7

Troubleshooting

Powerup

Symptom

Possible Causes

Solution

Computer does not power up.

Power not on (PWR indicator is
not lit or display completely
dark).

Make sure that computer is
plugged in. Make sure that
power source is functioning
properly.

Display is blank (PWR indicator
is lighted).

See “Display” topic in this
Chapter

See “Display” topic in this
Chapter

Non-System disk or disk
error
message displayed.

Disk in floppy disk drive.

Remove floppy disk and then
reboot or cycle power .

Safe Recovery Error message
displayed.

Occurs on initial power up if the
unit is accidentally turned off
without first shutting down the
Windows software.

The computer will power up
normally.

Memory count during powerup
self-test is incorrect.

Optional DIMM is installed
incorrectly or is incompatible
with the Panel C industrial
computer CPU.

Make sure that the appropriate
memory is installed correctly.

CMOS checksum error —
Defaults loaded

CMOS battery failed

message displayed.

CMOS battery failure.

Replace the battery. For more
information, see “CMOS
Checksum Error” topic in this
chapter.

A screen appears just after
powerup, or just after reset,
which has the title “CMOS
Setup Utility.”

The

F2

key has been

accidentally pressed.

Cycle power again. The
computer will power up
normally.

The computer has reset even
though the power was not
interrupted.

The

C

TRL

-A

LT

-D

EL

keys were

pressed twice at the same
time.

This should never be done,
unless you are attempting to
reset the computer.

A:> appears instead of
software.

A system floppy disk is
inserted.

Remove disk and cycle power.

Display

Symptom

Possible Causes

Solution

Characters are dim.

Computer screen is in direct
light.

Change lighting.

Display is blank (PWR indicator
is lit).

Screen temperature is outside
operating range.

If computer is in direct sunlight,
move it and allow it to cool.

Computer is set up for invalid
video mode.

Reboot. Select VGA Mode

Screen saver is active.

Touch a key on the keypad.

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