Appliance registration, Model and serial numbers, Help help you – GE JGP331 User Manual

Page 2: If you need service

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HELP

HELP YOU...

Read this book carefully.

It is intended to help you operate and maintain your
new cooktop properly.
Keep it handy for answers to your questions.
If you don’t understand something or need more help,
write (include your phone number):

Consumer Affairs
GE Appliances
Appliance Park
Louisville, KY 40225

In Canada

Manager Consumer Relations
2645 Skymark Ave.,
Mississauga, Ontario
Canada L4W 4H2

Write down the model and serial numbers.

You’ll find them on a label located on the underside
of the cooktop.
These numbers are also on the Consumer Product
Ownership Registration Card that came with your
cooktop. Before sending in this card, please write
these numbers here:

Model Number

Serial Number

Use these numbers in any correspondence or service
calls concerning your cooktop.

If you received a damaged

contact the dealer (or builder) that sold

you the cooktop.

Save time and money. Before you
request service . . .

Check the Problem Solver in the back of this guide.
It lists causes of minor operating problems that you
can correct yourself.

. . . . . . . .

WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or death.

— Do not store or use gasoline or other

flammable vapors and liquids in the
vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

Do not try to light any appliance.

Do not touch any electrical switch; do

not use any phone in your building.

Immediately call your gas supplier from

a neighbor’s phone. Follow the gas
supplier’s instructions.

If you cannot reach your gas supplier,

call the fire department.

— Installation and service must be

performed by a qualified installer, service
agency or the gas supplier.

IF YOU NEED SERVICE

To obtain service, see the Consumer Services page in
the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with
the service you receive, here are three steps to follow
for further help.
FIRST, contact the people who serviced your

appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:

Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

FINALLY, if your problem is still not resolved, write:

Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606

For Customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases this will solve the problem.
NEXT, if you are still not pleased, write

the

details—including your phone number to:

Manager Consumer Relations
2645 Skymark Ave.,
Mississauga, Ontario
Canada L4W 4H2

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