Before you call for service – GE AP12170-4 User Manual

Page 15

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15

Problem

Possible Causes

What To Do

Rumbling noise

Water conditions in your

Remove and clean the heating elements.

home caused a build up of
scale or mineral deposits
on the heating elements.

Relief valve

Pressure build up caused

This is an unacceptable condition and must be

producing popping

by thermal expansion

corrected. Contact the water supplier or plumbing

noise or draining

in a closed system.

contractor on how to correct this. Do not plug the
relief valve outlet.

Rattling noise

Internal heat trap

This is normal for heat trap fittings when in operation

during periods

fittings in operation.

and does not indicate a need for service.

of water usage

Not enough or

Water usage may have

Wait for the water heater to recover after an abnormal

no hot water

exceeded the capacity

demand.

of the water heater.

A fuse is blown or a circuit

Replace fuse or reset circuit breaker.

breaker tripped.

Electric supply may be off.

Make sure electric supply to water heater and
disconnect switch, if used, are in the ON position.

The thermostat may

See the Temperature regulation of the water heater

be set set too low.

section of this manual.

Leaking or open hot

Make sure all faucets are closed.

water faucets.

Electric service to your

Contact the local electric utility.

home may be interrupted.

Improper wiring.

See the Installing the water heater section of this
manual.

Manual reset limit (ECO)

See the Temperature regulation of the water heater
section of this manual.

Cold water inlet

This is normal. The colder inlet water takes longer

temperature may be

to heat.

colder during the
winter months.

Water is too hot

The thermostat

See the Temperature regulation of the water heater

is set too high.

section of this manual.

CAUTION: For your safety DO NOT attempt repair of electrical wiring, thermostats, heating elements or other

safety devices. Refer repairs to qualified service personnel.

Before You Call For Service…

Troubleshooting Tips
Save time and money! Review the chart on this
page first and you may not need to call for
service.

Safety Instructions

Installation Instructions

Operating Instructions

Care and Cleaning

T

roubleshooting Tips

Customer Service

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