Printer – Gateway E-2500D User Manual

Page 79

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Chapter 6: Troubleshooting

Printer

The printer will not turn on

■

Make sure that the printer is online. Many printers have an online/offline button
that you may need to press.

■

Make sure that the power cable is plugged into an AC power source.

The printer is on but will not print

■

Check the cable between the printer and your computer. Make sure that it is
connected to the correct port.

■

Make sure that the printer is online. Many printers have an online/offline button
that you may need to press so the printer can start printing. Press the button to
put the printer online.

■

Check the cable for bent or broken pins.

■

If the printer you want to print to is not the default printer, make sure that you
have selected it in the printer setup.

To set a default printer:

Click

Start

, then click

Control Panel

. The Control Panel window opens. If your

Control Panel is in Category View, click

Printers and Other Hardware

Click/Double-click the

Printers and Faxes

icon. The Printers and Faxes window opens.

Right-click the name of the printer you want to be the default printer, then click

Set as Default Printer

■

Reinstall the printer driver. See the guide that came with your printer for
instructions on installing the printer driver.

You see a “Printer queue is full” error message

■

Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline: