Troubleshooting tips, Before you call for service – GE JGP321 User Manual

Page 25

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25

Before you call for service…

ge.com

Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.

Problem

Possible Causes

What To Do

Burners do not light

Plug on range is not

• On models with electric ignition, make sure electrical

completely inserted in

plug is plugged into a live, properly grounded outlet.

the electrical outlet.

Burner holes on the side

• Remove the burners and clean them with a safety pin

or around the top of the

or paper clip. Make sure you do not enlarge the holes.

burner may be clogged.

Burners may not be fitted

• Remove the burners and reinstall them properly.

correctly onto the mounting
brackets.

Burners have yellow or

The combustion quality of

• Use the illustrations below to determine if your burner

yellow-tipped flames

burner flames needs to be

flames are normal. If burner flames look like A, call for

determined visually.

service. Normal burner flames should look like B or C,
depending on the type of gas you use. With LP gas, some
yellow tipping on outer cones is normal.

A–Yellow flames

B–Yellow tips

C–Soft blue flames

Call for service

on outer cones

Normal for

Normal for LP gas

natural gas

Safety Instructions

Operating Instructions

Care and Cleaning

Tr

oubleshooting T

ips

Consumer Support

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