Problem solver, Problem solver , 10, The problem solver – GE ZV54 User Manual

Page 9: Questions? use this problem solver

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PROBLEM

POSSIBLE CAUSE

FAN AND LIGHTS DO

• The hood was never electrically connected by the installer/

NOT OPERATE WHEN

electrician/builder. Call the electrician/installer/builder to

THE SWITCHES ARE

complete the installation. This is not covered by warranty.

TURNED ON

• A fuse may be blown or a circuit breaker tripped. Replace the fuse

or reset the circuit breaker.

THE BLOWER DOES

• The blower motor wire harness was not connected or was not

NOT WORK BUT

connected properly by the installer/electrician/builder to its mating

THE LIGHTS DO

connector located inside the hood on the top surface, to the left of
the blower assembly.

1.

Switch power off at service panel and lock the service
disconnecting means to prevent power from being switched on
accidentally. When the service disconnecting means cannot be
locked, securely fasten a prominent warning device, such as
a tag, to the service panel.

2.

Remove the filters and locate the blower wire harness connector.
Is it plugged into its mating connector?

3.

If no, plug the blower motor connector into its mating connector
on the top of the hood. Switch the power back on. Check to see
if the fan now works.

4.

If no, check the circuit breaker/fuse. If it is blown/tripped,
replace/reset it. Does the blower work now? If no, call GE
for service.

THE BLOWER FAILS

• Many factors could be the root cause for reduced air-flow.

TO EXHAUST THE

1. Installation

could be the problem: Your hood was designed to

SMOKE/STEAM/

meet specific ducting requirements. Refer to the Installation

ODORS ADEQUATELY

Instructions or if you do not have them, go to ge.com.
If your duct length exceeds the manufacturer’s requirements,
hood performance will suffer. Air-flow will also be reduced if the
house duct work is too small or there are too many elbows in the
system. Contact your installer or builder.

2. Obstruction

in duct work could be the problem: Make sure

nothing is blocking the vent (bird nests or kinks in the duct work).

3. Damper

blade may not be opening. Make sure the tape is removed

from the damper blades and that it swings open freely.

4. Damper blade on Wall or Roof Cap

may not be opening. Contact

your builder so they can make sure the damper swings open freely.

5. Dirty filters/baffles

—make sure filters (and all hood surfaces) are

kept clean of grease and dirt.

9

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