Appendix e: troubleshooting – Motorola F5217A User Manual
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Appendix E: Troubleshooting
You can solve many problems without outside assistance by following the 
troubleshooting procedures that MW800 provides in the online help or in the 
documents that are provided with the device, operating system and software 
applications. Most software applications come with description containing 
troubleshooting procedures and explanation of error information. If you suspect a 
software issue, refer the information for the operating system or application 
programs. 
 
NOTE: This manual does not cover operating system issues. For operation system 
directions, refer to Microsoft Windows XP Professional or Windows 2000 
documentation. 
 
This chapter contains helpful hints to follow when you encounter any problem. If a 
problem persists after you follow the instructions in this chapter, contact your system 
administrator for help. 
 
The following table describes error messages that warn you about conditions that 
might prevent the normal operation mode. 
 
Table 1. Error Messages About Abnormal Conditions 
Message
Do the following
Vehicle Battery is Low. The system 
will shutdown in 3 minutes. 
The car battery voltage is below of the low operational 
limit. Please save your work before shutting down 
MW800 CPU temperature is high. The 
system will shutdown in 3 minutes. 
The internal temperature is higher than the valid limit. 
Please save your work before shutting down. Never turn 
on the device until it cools down to normal operating 
temperature. 
Warning condition is over
Cancel Warning
MW800 CPU temperature is low. The 
system will shutdown in 3 minutes. 
The internal temperature is below of the valid limit. 
Please save your work before shutting down. Never turn 
on the device until it heats up to normal operating 
temperature. 
PC Card error was detected. Please 
remove the PC Card device and than 
press OK. 
Card Bus over-current is discovered. Please remove the 
PC Card device and than press OK 
MW800 hard drive heater may be 
malfunctioned. 
Heater over-current is discovered. Please, contact your 
system administrator. 
Over current is detected in device 
connected to Firewire port. 
The MW800 cannot work with this Firewire device. 
Please, disconnect the device. 
MW800 CPU Fan Failure.
This is Fan alarm. Please, contact your system 
administrator.