Call transfer – Mitel SIP USER AND ADMINISTRATOR GUIDE 5320 User Manual

Page 27

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5320/5330/5340 IP Phone SIP User and Administrator Guide

21

2. Press

OK. CALL FORWARDING? appears.

3. Press

OK. FWD ALWAYS: <current status> appears.

4. Press

Next or Prev to navigate to the desired Call Forward option.

5. Press

OK to select the desired Call Forward option.

6. Press

Review. The current forwarding destination appears. If no forwarding is programmed,

the top line of the display is blank.

7. For the Call Forward - No Answer option only, press Options and enter the desired number

of rings (1 – 10) before a call is forwarded.

8. Press

Save and then press OK to re-enter programming mode.

9. Press

Change, and then do one of the following:

• To enter a URL as the destination, press URL, and then enter the URL.
• To enter a name as the destination, press Name, and then enter the name.

10. Press Save. After the information is saved, the Call Forwarding option appears in the display

with its new status. Note: You can disable this display using the Display Control section of the
Feature Configuration page of the Web Configuration Tool.

11. Do one of the following:

• To return to the main menu, press Next or Prev until FWD BUSY displays, and then

press Exit.

• To return to the default display, press MENU

.

Enable/Disable Call Forward

1. Press

MENU

, and then press >> until Features? appears.

2. Press

OK. CALL FORWARDING? appears.

3. Press

OK. FWD ALWAYS: <current status> appears.

4. Press

Next or Prev to navigate to the desired Call Forward option.

5. When the desired Call Forwarding option appears, press TurnOn or TurnOff to enable or

disable the Call Forwarding option. The Call Forwarding option and its new status appear on
the display, if the display option is enabled on the Feature Configuration page of the Web
Configuration Tool.

6. Press

OK, and then press MENU

to return to the default display.

Call Transfer

You can transfer an active call to another party (one line must be free on your phone). The 5320,
5330 and 5340 IP Phones support four lines. If all lines are busy on your phone, no calls can be
transferred.

Note: During a conference call, any party can perform a call transfer when one line on the

phone that initiated the conference call is not in use. For conference call information, see
Conference Call (Three-Way )on page 22.

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