Multi-Tech Systems MT5600DSDV2 User Manual
Page 71
MultiModemDSVD User Guide
C Warranty, Service, and Technical Support
71
Multi-Tech Systems, Inc.
you, as listed at http://www.multitech.com/COMPANY/offices/DEFAULT.ASP., or e-
mail [email protected]. When calling the U.S., please direct questions regarding
repair expediting, receiving, shipping, billing, etc., to our Repair Accounting depart-
ment at +763 717-5631 in the U.S.A., or e-mail [email protected].
Repairs for damages caused by lightning storms, water, power surges, incorrect
installation, physical abuse, or user-caused damages are billed on a time-plus-mate-
rials basis.
International Distributors
Procedures for international distributors of Multi-Tech products are on the Distribu-
tor Web site at http://www.multitech.com/PARTNERS/login/.
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SupplyNet, Inc., can supply you with replacement power supplies, cables and con-
nectors for selected Multi-Tech products. You can place an order with SupplyNet
via mail, phone, fax or the Internet at the following addresses:
Mail:
SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone:
800 826-0279
Fax:
914 267-2420
Email:
Internet:
http://www.thesupplynet.com
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Multi-Tech Systems has an excellent staff of technical support personnel available to
help you get the most out of your Multi-Tech product. If you have any questions
about the operation of this unit, please call 800 972-2439 (USA and Canada) or 763
785-3500 (international and local). Please have modem information available. You
can also contact Technical Support by e-mail at the following addresses:
Country
Telephone
France:
+(33) 1-64 61 09 81
U.K.:
+(44) 118 959 7774
U.S.A., Canada
800 972-2439
Rest of world:
+763 717-5863
Please note the status of the modem before contacting Technical Support. Status
information can include the state of the LED indicators, screen messages, diagnostic
test results, problems with a specific application, etc.
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Sites
Sites
Sites
Sites
Multi-Tech maintains a Web site at
http://www.multitech.com
and an ftp site at
ftp://ftp.multitech.com