Troubleshooting guide, Check the following before requesting service: 36 – Memorex MVDP1077 User Manual

Page 37

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Check the following before requesting service:

36

TROUBLESHOOTING GUIDE

SYMPTOM

GENERAL

No power.

Power on, but unit not functioning

properly.

No picture.

No sound.

Playback picture rolls.

The playback picture is poor.

The Search feature is not working.

The picture is not fitting properly.

The remote control is not working.

POSSIBLE SOLUTION

Recharge Battery Pack.

Unplug the unit and wait about one to

two hours to allow the player to dry.

This unit cannot play discs, other than

DVD, standard CDs or picture CDs.

Turn the power off, then unplug the unit.

Wait one minute and then plug the unit

back in.

Clean disc and insert label side-up.

This is normal, try another function.

Connect the equipment according to the

instructions in this manual.

Select the appropriate video input

mode, usually VIDEO or AV.

Connect the video cables securely.

Connect the equipment according to the

instructions in this manual.

Select the appropriate audio input

mode.

Turn the volume up.

Turn the audio receiver on.

Select NTSC in the menus (see page 18).

Clean the disc.

This is normal on some discs.

Select the correct TV type (PS, LB, 16:9)

which matches the TV you are using.

Install a fresh battery.

Install battery according to the diagram.

Aim the remote at the sensor.

Operate within 20ft, or reduce the light

in the room.

Move obstacle.

POSSIBLE CAUSE

Battery Pack is empty.

Condensation has formed.

Wrong type of disc inserted.

Unit needs to be reset.

The disc is dirty or inserted incorrectly.

Some features and functions are not

available on all discs.

The equipment is not connected properly.

The INPUT of the TV is not set to receive

the DVD signal output.

The video cables are not securely

connected.

The equipment is not connected properly.

The equipment connected with the audio

cable is not set to receive the DVD signal

input.

The volume is turned all the way down.

The connected receiver’s power is off.

Unit needs to be reset to NTSC.

The disc is dirty.

Some discs have sections that do not

allow searching.

Wrong menu option is selected in the

SETUP MENU.

The battery is weak or dead.

The battery is not installed properly.

The remote is not aimed at the sensor.

Distance is too far or there is too much

light in the room.

There is an obstacle in the path of the

beam.

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