Problem solving guide – Miele W 5964 WP User Manual

Page 52

Advertising
background image

Problems with the load size indicator or calibrating to zero

Problem

Possible cause

Remedy

The display indicates
a load of

<25%

or no

load size is indicated
when the drum is
full.

There was already
laundry in the drum
when the machine
was switched on.
This has decalibrated
the sensor from the
zero setting.

– Remove the laundry from the

drum.

– Switch off the washing

machine and leave the door
open.

– Switch on the washing

machine.

– Recalibrate the sensor to zero

again.

See "Calibrating the load sensor
to zero" for a description of how
to do this.

The display indicates
a load of

25%

,

50%

,

75%

or

100%

when

the drum is empty.

The load size sensor
has been
decalibrated from the
zero setting.

Rotate the drum once. If the
display still indicates a load of

25%

,

50%

,

75%

or

100%

,

recalibrate the sensor to zero
again (see above section).

The fault message:

Zero setting not
possible. Open the
door

appears in the
display.

The drum door is
closed.

– Open the drum door.

– Switch off the washing

machine and leave the door
open.

– Switch on the washing

machine.

– Try and recalibrate to zero

again.

Problem solving guide

52

Advertising